How to Pause Your Subscription

Pausing your subscription is a great way to temporarily stop payments while retaining access to your Evalubox account and data. This option is ideal if you need a break but plan to return later. Here’s how to pause your subscription:

Steps to Pause Your Subscription

Log In: Sign in to your Evalubox account.
Navigate to Account Settings:
- Go to Settings > Billing.
  Access Subscription Details:
- Find the Subscription Status section where your current plan is listed.
  Select Pause Subscription:
- Click on Pause Subscription. You will be presented with options for pausing.
  Choose Pause Duration:
- Indefinitely: Pauses your subscription indefinitely until you resume it or contact us to do so.
- Set a Period: Choose a specific number of days (up to 90 days) for the pause.
- Custom Duration: If available, set your preferred pause duration.
  Confirm Pause:
- Follow the on-screen instructions to finalize your pause request. The pause will take effect immediately, and you will receive confirmation.

Pause Policy

Access to Account: During the pause period, you will retain access to your Evalubox account and any free tools. Premium features will be inaccessible until you resume your subscription.
Billing During Pause: No charges will be applied while your subscription is paused. You will resume billing at the end of the pause period or when you reactivate your subscription.
Reactivating Your Subscription: You can resume your subscription at any time. Simply log in to your account, navigate to Settings > Billing, and select Resume Subscription.
Feedback: We may ask for feedback during the pause process to understand your needs better and improve our services.

Additional Information

Pausing vs. Canceling: Pausing is different from canceling. If you cancel, your subscription will end, and you will lose access to premium features at the end of the billing cycle. Pausing allows you to keep your data and settings while stopping payments temporarily.
Support: If you encounter any issues or have questions about pausing your subscription, please contact our support team at support@evalubox.com for assistance.